Services

Bussiness

PGL Telecommunications Pvt Ltd. is multi-lingual BPO and KPO service provider offering a diverse range of Voice and Knowledge Services.

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Statistics

Dedicated Operation Managers to each process. Managers : Team Leaders ratio is 1: 2, Team Leader : Agent is 1:10, Dedicated Agents to each process, Dedicated Trainers for each process.

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24x7

We offers 24X7 world-class end-to-end business process outsourcing services that can help companies achieve improved business performance.

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In Bound Process

Our professional approach to provide the best inbound call center solutions for companies results in a good revenue.

Out Bound Process

Our specialization in outbound provides the
best and cost effective outbound call center solutions.

24 x 7 Customer Support

We offer a delivery model to service the remote support needs of technology product companies using several channels on a 24x7 non-stop basis.

Data Processing

Data processing is a process that uses a computer program to enter data and summarise, or otherwise convert data into usable information. It may be automated.

Online Data Entry

We also provide online data entry work for our clients. Online data entry include accessing the server of client for limited time of period.

Offline Data Entry

Offline data enrty includes data to be submitted at company side servers, we send data back to client after submitting it.

Online Data Survey

We make survey for our clients to know their popularity in online market, and give them suggestion to improve it.

Online Marketing

Online marketing includes a wider range of marketing elements than traditional business marketing due to the extra channels and marketing mechanisms available on the Internet.

Our Vision

PGL Telecommuications intends to provide contact center services of impeccable quality to its clients by using latest technologies and tools with futuristic approach. By incessantly striving for betterment in the quality, we aim to establish ourselves as providers of qualitative contact center services. The main aim of our business is to provide the value for money service in terms of voice accent, quality of agents, English speaking ability and common sense.



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