About Businex

PGL Telecommunications Pvt Ltd. is a bpo/kpo company with office in Noida, India. We started our journey in the year 2009 & we are going good.

PGL Telecommunications Pvt Ltd. is multi-lingual BPO and KPO service provider offering a diverse range of Voice and Knowledge Services. PGL Telecommuications has built its reputation by adding value and improving processes, thus enhancing the productivity for their clients consistently, exceeding the deliverables and increasing their competitive edge.

Our expertise and in-depth knowledge in the BPO and KPO business offerings enables us to provide innovative and cost effective solutions to our clients. We carefully selected technology enablers to ensure that client-defined service levels for performance, compatibility, stability, reliability, security and business continuity are maintained.

PGL Telecommuications as invested in the best possible Telecom and IT tools to mitigate client concern over Data Protection and Security. PGL Telecommuications also offers multiple options to clients while choosing the hosting locations and data management facility.

Our main differentiator has been our ability to successfully migrate programs at optimum cost, minimizing the learning curve and exceeding client expectations. The in-depth knowledge and experience we have gained over the last six years servicing various geographies and multiple business verticals are available for easy arbitrage.

Our History

  • 2014
  • Also increase out office's sitting capacity to 250 seats.

  • 2013
  • We started our 20 seat outbound process for promotion and publicity of a brand.

  • 2010
  • 1999
  • We started our first project of data processing with 10 seats.

Our Vision

PGL Telecommuications intends to provide contact center services of impeccable quality to its clients by using latest technologies and tools with futuristic approach. By incessantly striving for betterment in the quality, we aim to establish ourselves as providers of qualitative contact center services. The main aim of our business is to provide the value for money service in terms of voice accent, quality of agents, English speaking ability and common sense.

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